FREE CANADIAN SHIPPING ON ALL ORDERS OVER $300
All regular priced products bought in-store and online can be exchanged or returned for a store credit within 10 days of their initial purchase date or delivery date.
Please note*:
All hats, socks, bags, swimwear, collectibles, accessories are final sale. All sale and discounted items are final sale. All orders from third party apps, pre-orders, and limited releases are final sale.
All sale and discounted items (including orders using a promotional/discount code) are considered final sale and will not be accepted for any returns or exchanges. Customers are fully responsible for the cost of return shipping and possible import charges. The original shipping fee will be non-refundable and a restocking-fee may apply.
For any order cancellations, the customer will be subject to a $25 restocking fee. Any refused shipments are the customers responsibility. The original shipping fee will be non-refundable and a restocking-fee may apply. Email us with your order number at web@solestop.com to initiate a return, exchange or cancellation. Please note that the original shipping fee is non-refundable. All products being returned must be un-worn and in its original tags and packaging. Customers are fully responsible for the cost of return shipping and possible import charges.
Should there be a factory defect or you receive an incorrect item we will gladly exchange the item for the correct product, provide store credit, or issue a credit to your credit card. Under these circumstances, Solestop will cover all costs involved in returning the merchandise. If you are returning shoes, they must be shipped in a second box besides the shoe box. Any returns we receive that has a shipping label on the manufacturers shoe box, it will be immediately returned back to you. All returns must be received by Solestop within 14 days of their initial return authorization date.
Since the birth of riding waves, surfers have been in the business of modifying their equipment to better address the demands of their environment. The right board for the wave. Different waxes based on water temperature. Thick neoprene suits to insulate from the cold. Four-wheel drive vehicles customized for camping and holding boards. The list goes on. The UltraRange EXO Hi GORE-TEX MTE-3 is the continuation of this purpose-built, adventure-based mindset. Not only is this shoe modified to stand up to the journey, but it will keep you comfortable in the most uncomfortable of situations—after all, great surf doesn’t always mean great weather. Armed with the UltraRange EXO MTE-3 outsole featuring All-Trac™ all-weather rubber, a GORE-TEX internal bootie waterproof membrane, the powerful 3M Thinsulate™ insulation package, and a triple-density UltraCush™ EVA midsole with molded heel and toe protection, this shoe is ready to stand in the rain, romp through the mud, and wade through the snow. . . so that nothing stands between you and your next great session. It is made with water repellent suede, textile, and synthetic uppers. • TRACTION - The brand new All-Trac™ outsole rubber compound with multi-level lug surfacing provides flexible, true all-weather grip that significantly aides in overall traction on all kinds of surfaces. • THERMOREGULATION - 3M Thinsulate™ is warm, lightweight, powerful, and thin. The extremely fine microfibers in Thinsulate help to trap air and block heat loss, making for an incredibly efficient insulation while still allowing internal moisture to escape. • MOISTURE MANAGEMENT - Engineered with a classic internal bootie that allows internal moisture to escape while keeping snow and rain out, the GORE-TEX “GUARANTEED TO KEEP YOU DRY™” promise is trusted in any condition. • COMFORT AND PERFORMANCE - The triple-density comfort package features a single-density molded open-cell PU sockliner, an UltraRange UltraCush™ EVA midsole with toe and heel protection, and a molded asymmetrical TPU arch cradle.
All regular priced products bought in-store and online can be exchanged or returned for a store credit within 10 days of their initial purchase date or delivery date.
Please note*:
All hats, socks, bags, swimwear, collectibles, accessories are final sale. All sale and discounted items are final sale. All orders from third party apps, pre-orders, and limited releases are final sale.
All sale and discounted items (including orders using a promotional/discount code) are considered final sale and will not be accepted for any returns or exchanges. Customers are fully responsible for the cost of return shipping and possible import charges. The original shipping fee will be non-refundable and a restocking-fee may apply.
For any order cancellations, the customer will be subject to a $25 restocking fee. Any refused shipments are the customers responsibility. The original shipping fee will be non-refundable and a restocking-fee may apply. Email us with your order number at web@solestop.com to initiate a return, exchange or cancellation. Please note that the original shipping fee is non-refundable. All products being returned must be un-worn and in its original tags and packaging. Customers are fully responsible for the cost of return shipping and possible import charges.
Should there be a factory defect or you receive an incorrect item we will gladly exchange the item for the correct product, provide store credit, or issue a credit to your credit card. Under these circumstances, Solestop will cover all costs involved in returning the merchandise. If you are returning shoes, they must be shipped in a second box besides the shoe box. Any returns we receive that has a shipping label on the manufacturers shoe box, it will be immediately returned back to you. All returns must be received by Solestop within 14 days of their initial return authorization date.
We aim to fulfill all orders as soon as possible. We offer a cost-based shipping system. Customers will be notified of a proper tracking number for your order once it has been fulfilled. Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame. Please contact web@solestop.com directly for any questions or requests regarding shipping methods, or address changes.
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