We aim to fulfill all orders as soon as possible. We offer a cost-based shipping system. Customers will be notified of a proper tracking number for your order once it has been fulfilled. Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame. Please contact web@solestop.com directly for any questions or requests regarding shipping methods, or address changes.

 

CANADA

via Purolator or Canada Post: 2-8 Business Days

• $1 - $249.99 – $15
• $250 and up – Free*
• In-store Pickup – Free at Downtown Markham Location

* Please Note:

• Additional shipping fees may apply to bulk orders / extra large item.
• Some items are excluded from Free Shipping offer.

• Once your order has been successfully fulfilled, you will receive an email notification indicating that their order is ready for pick-up.
• Upon pick up, customers must provide their confirmation email and a valid photo I.D. Customers may be asked various information to verify and confirm that this is their order.
• If you would like someone to pick up your order on your behalf, please email web@solestop.com with your order number and the person's name and address as written on their I.D.

In-Store Hours:

• Monday to Friday – 12PM - 7PM
• Saturday - 12PM - 6PM

UNITED STATES

via USPS or FedEx: 3-10 Business Days

• $1 - $399.99 – $29 - $39
• $400 and up – Free*

* Please Note:

• Additional shipping fees may apply to bulk orders / extra large item.
• Some items are excluded from Free Shipping offer.

 

INTERNATIONAL

via FedEx or DHL: 3-7 Business Days

• $1 - $99.99 – $75
• $100 - $499.99 – $85
• $500 and up – $95

* Please Note:

• Additional shipping fees may apply to bulk orders.

 

Updated: Mar 2022